Privacy Policy

One Stop Merchant Services is a brand owned and operated by OS Dynamic Ltd

OS Dynamic Ltd, registered in England & Wales (Company No. 16620473). Registered office: [Insert Your Registered Office Address].

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect the following personal data when you use our services or website:

• Name, email address, phone number, business details.
• Information submitted via forms or enquiries.
• Technical data, such as IP address, browser type, and browsing behaviour (collected through cookies and similar technologies).

2. How We Use Your Data

We use your personal data to:

• Provide and manage our merchant services.
• Respond to enquiries and support requests.
• Improve our website and services.
• Send relevant updates or marketing communications (with your consent).
• Comply with legal and regulatory obligations.

3. Cookies & Tracking

Our website uses cookies and similar tools to:

• Enhance site performance and user experience.
• Monitor website traffic and usage.
• Deliver relevant advertising.

You can adjust your browser settings to refuse or manage cookies. For details, please see our Cookie Policy.

4. Sharing Your Data

We may share your personal information with:

• Banks, card processors, and verification services (to provide our services).
• Trusted service providers (e.g., IT, marketing, and compliance partners).
• Regulators or authorities where legally required.

We will never sell your personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary to:

• Provide our services.
• Fulfil legal, tax, or regulatory obligations.
• Resolve disputes and enforce agreements.

6. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or disclosure.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to processing.
• Withdraw consent for marketing at any time.
• File a complaint with the UK Information Commissioner’s Office (ICO).

To exercise these rights, please contact us at: support@osdynamic.services

8. Contact Us

For questions about this Privacy Policy, please contact:

The Data Controller

OS Dynamic Ltd (trading as One Stop Merchant Services)

Email: support@osdynamic.services